Your account
Profile, the language your screens speak, password, email preferences, and deleting your account.
Your account is the login behind your Kards — one account, however many cards. It has three doors, "Continue with Google", "Email me a link and a code" and a password ("Continue with password", folded under "Use a password instead") (Sign in with a link by email), and one account can use them all: sign in with Google using the address of an existing email account and the two link automatically, with nothing lost. The course on creating your account covers the sign-in page itself.
The Profile page
The Profile page shows your photo or initials, your name and email, and a "Member since" line, with links to Subscription, Email preferences and AI Agents. "Edit profile" changes "Your name" and your photo (JPEG, PNG, GIF or WebP, up to 5 MB); "Save profile" keeps them. Your team sees that name on the team page, on bookings you make and on invitations you send; without one, they see your email address. It can't hold a web address, an email address or a phone number, as invitations carry it to people who didn't ask for them: put a link on your Kard instead, as the page says ("add it to your Kard, under Links"). Signed in with Google, your Google photo shows until you choose one. The identity your visitors see (name, job title, photo) lives on each Kard and is edited there; see the course on name, job title and photo.
Your language
eKard speaks the same eight languages your visitors read, and your account has one of them. The account menu's "Language: English" opens Edit profile at "Language", where each language is listed in its own name: tap one and eKard speaks it to you from then on. A new account starts in the language of the page you signed up on, else your phone's. While your account is in English and your browser asks for one of the others, Your Kards offers it once: "Switch to …" or "Keep English".
It carries Your Kards and each Kard's Share tab, New Kard, For your trade and all of Edit Kard, Edit on your Kard (its bar, the pencils on your Kard and each part's sheet), Preview's bar, Design and its AI studio, the QR studio, Documents, Products, the Booking tab, "Find your business on Google", Print, a team's print page and its Members page (all but its "Set up your team" card and the join link's notifications switch), your email signature, pictures to post, the lock-screen wallpaper, the video-call background, the WhatsApp opener, your Kard's link, and What's new's "Since you were last here" (its days and new things by name; each change is described in English). So do the emails that start you off ("Welcome to eKard", confirming your address, "Your Kard is live", "Your Kard is a minute away", "Three ways to get your Kard seen this week") and the two about Google ("Someone found your Kard on Google" and "Google can't find the business on your Kard any more"), and the one telling you that every other browser and phone was signed out, with the page and the code that check it's you before that. Contacts, Events, Analytics, Calendar, most of a Kard's Settings, a team's other pages and Profile itself stay in English for now (but for its "Other browsers and phones"), as do the other emails. These courses quote every screen as it reads in English.
Those pages write numbers and times as your language does. A price is typed and shown “1.800” or “40,50” in German (Show your products). A time, such as your Kard's opening hours beside Google's in "Find your business on Google", or when the AI studio can start your next edit, reads 13:00 in Hindi, French or German and 13.00 in Indonesian; English and Arabic keep a 12-hour clock, 1:00 PM in English. Edit Kard's list of time zones names each country in your language.
Your language is yours alone: your visitors read your Kard in theirs, and what you hand out follows each Kard's own languages (In your visitor's language).
Your WhatsApp hello
Beside each contact, Text and WhatsApp open with a hello already written (Your contacts). The Profile page shows yours under "Your hello (Text and WhatsApp)", as it reads for a sample person, with "Change". On "Edit profile", "Your hello (Text and WhatsApp)" takes up to 500 characters with three blanks it fills in: {first_name} is their first name, {link} your Kard's link, and {event} the event you met them at; for anyone not met at one, the sentence with it is left out. Under "Start again from the default in", a button per language puts that language's default in, and the preview below says how it reads "For Sam, met at Expo 2026". Emptied, it goes back to the default. "Save profile" keeps it, for every contact on every Kard.
Changing your password
There is no in-app password change; the reset flow is the way. On the sign-in page, "Forgot password?" asks for your email and sends a "Reset your password" message. The link inside is valid for four hours and works once. Set the new password — eight characters or more — and you are signed straight back in.
The same flow gives a Google-first account a password: run it for your Google address, and from then on both doors work — Google and email sign-in on the same account. Rather not keep a password at all? A link by email signs you in without one.
Signing out
You stay signed in until you say otherwise. "Sign Out" is in the avatar menu, top right; it asks "Are you sure you want to log out?" before it acts. That browser then stays signed out, even with another of its tabs open on a page that refreshes itself, like a Kard's Share tab, the front desk or "My day": the tab's next refresh finds it signed out, and never signs it back in.
Left signed in somewhere else, on a shared or lost computer or an old phone? On the Profile page, under "Other browsers and phones", "Sign out of every other browser and phone" signs out every one of them at once and keeps you signed in where you are. The line above it says how many there are now, the notice after it how many it signed out, and we email your account's address each time it's pressed. One signed in before 27 October 2026 that hasn't opened a page since can't be counted, and the line says so: the button signs it out too. The buttons in emails we've already sent you, such as "Done" on a follow-up, keep working; "Sign out everywhere" stops them. If you signed in there more than 15 minutes ago, it first checks it's you: type your password, or a code we email you, and they're signed out. That way someone using a copy of an old sign-in can't use it to keep theirs.
Signing out signs out the browser in your hand, and only that one: its sign-in ends on our side too, so a copy of its cookie no longer works. To sign out the others, use "Sign out of every other browser and phone" on Profile; resetting your password signs them out too. Think someone else is signed in as you? "Sign out everywhere", in the email we send about a new sign-in or about that button, signs out every browser and phone, the one in your hand too, and replaces your AI key.
Emails, and leaving
Choose which emails you receive at /email-preferences — it is "Email preferences" in the avatar menu. Each category has its own switch; the course on emails from your card covers what each category contains and every way to switch them off. Transactional email — password resets, subscription confirmations — always arrives.
To delete your account and everything in it, open Delete your account (or ask in the app). We email a link to your account's address; once you confirm, the team deletes the account within 30 days. Team cards you hold stay with their team, without your details. For anything else about your data, write to hello@ekard.app.