Frequently asked

Questions, answered plainly.

What eKard does today, what's free, what a paid plan adds, and how refunds work. Every answer here matches the product as it is now.

01

Your Kard

Making one, what it holds, and who sees it.

What is eKard?

A digital business card with online booking built in. You make a card, a Kard, that lives at its own web address. People open it from its QR code or its link, save you to their phone's contacts, and can send you their details back. A business that takes appointments can take bookings from it too.

How do I make one?

Sign in, press “New Kard” and type your name: it's the only field you need. Your first Kard fits on one screen: press “Make my Kard” and it's live at once, at a link like ekard.app/k3fp9. Add a photo, the ways to reach you and your links now, under “Add more now”, or whenever you like. Coming from another card app? A new Kard can fill itself in from the contact file that app saves.

What can I put on it?

Your name, photo, job title and company; the ways to reach you, such as phone, WhatsApp and email; links to your website and profiles; ways to pay you; an About section; and up to 10 files, such as a menu or a price list. Pick one of seven layouts, all free, or publish a design of your own in HTML.

How do I share it?

Show its QR code, or send its link: the Share tab has buttons for WhatsApp, email and your phone's share sheet. Your Kard can also be your email signature, your phone's lock screen or a card you print, each with the same QR code.

Do the people I meet need an app?

No. Your Kard is a web page: they scan its QR code with their phone's camera, or tap its link, and save your contact. They don't need an account either.

Can I change it after I've shared it?

Yes, any time, and the link stays the same. So does the QR code, so nothing you've printed goes out of date.

Who can see my Kard?

Anyone with its link or its QR code: a Kard is a public page, so put on it only what you're happy to hand out. New Kards are hidden from search engines. To let people find yours by name, turn that on in the Kard's Settings tab.

Can my team use it?

Yes. A team's Kards carry one name, logo and layout, and they stay with the team, contacts and all, when someone leaves. A team is free for up to 25 people during early access.

02

Plans and refunds

What's free, what a paid plan adds, and getting your money back.

What's free, and what does a paid plan add?

Making Kards is free, as many as you like, and the free plan never expires: your Kard, its QR code, unlimited scans, custom links, documents, every layout and the contacts it collects.

A paid plan adds a link with your name (ekard.app/you), analytics on every Kard with its whole history, up to 200 products on each Kard with the taps on each one, your Kard on your own domain, your Google rating and reviews shown on your Kards, hiding “Create your own eKard” on your Kards, scanning the cards you’re given into Contacts (up to 60 photos an hour), starting a Kard from a photo of your paper card, reading your price list from a photo into your booking page, and the AI design studio with 30 edits a month.

Three paid plans add the same: Starter, ₹500 once; Professional, ₹1,000 a year; and Unlimited, ₹5,000 once. They differ only in price, term and support, as the Pricing page shows.

Do you give refunds?

Yes, as the Terms and the refunds page set out. Starter and Unlimited are paid once: if one isn't right for you, write to hello@ekard.app within 7 days of buying it and we'll refund you in full; after 7 days, one-time purchases are final.

Professional renews every year, and you can cancel it any time on your Subscription page: nothing more is charged, and the plan stays active until the end of the year you've paid for.

Bought a plan on or before October 20, 2026? Until that day our FAQ promised a 30-day money-back guarantee, and we're keeping it: write to hello@ekard.app within 30 days of buying and we'll refund you in full.

What happens when a paid plan ends?

Your Kards, their contacts and your calendar stay as they are. What the paid plan added stops, such as the Analytics tab. Starter and Unlimited don't expire; Professional ends with the last year you've paid for, when it isn't renewed.

03

Your account

Signing in, your data, and leaving.

How do I sign in?

On the sign-in page, press “Continue with Google”, or type your email and a password and press “Continue with password”. No password? Type your email and press “Email me a link and a code”: the email's link, or its code typed where you asked, signs you in, once, within 15 minutes. Each is the same door for a new account: an address we haven't seen gets one, free. Forgotten your password? “Forgot password?” on that page emails you a link to set a new one.

Is my data safe?

Your connection to eKard is always encrypted (HTTPS). Passwords are kept only as one-way hashes, and card and bank details go to Razorpay, never to us. We don't sell personal data and don't show ads. The Privacy Policy says what we hold, who else handles it and how we protect it.

How do I delete my account?

Ask at Delete your account. We email a link to your account's address, and once you confirm, we delete the account within 30 days, with your Kards and the contacts they collected. Team Kards you hold stay with the team, without your details.

04

Reporting and safety

When something on a Kard shouldn't be there, or someone won't stop.

How do I report a Kard?

Every Kard has “Report this card” at its foot. It opens the complaint form on our Grievance page with the Kard's link filled in, or open the form yourself and paste a link to a Kard, a booking page or a file. You don't need an account. You get a reference by email straight away, and we act within the time the law sets: 2 hours for impersonation or intimate images, 7 days at most for anything else. The same page says how to reach our Grievance Officer.

Someone keeps sending me their details. Can I stop them?

Yes. Open them in your Kard's Contacts tab and press “Block”. What they send that Kard from then on is dropped quietly: you aren't told, and what they see is what anyone sees. If they try to book, the booking is refused and asks them to contact you directly, as it does for anyone your calendar blocks. You can unblock them in the same place.

Still a question?

hello@ekard.app

Write to us: replies usually come within a day on business days. Or see Help and the University.

Make your Kard, free