Emails from your card

Your card writes home. Some emails arrive without any setup, some once you ask for them, and a new account gets two of its own in its first days. Each exists to save you a trip to the dashboard, and each kind has its own switch.

When someone shares their details

Each time a visitor completes the exchange on your card, an email brings you their details, with the contact attached as a vCard (.vcf), ready to save to your phone. Where they left an email address, replying reaches them directly. The alert is per card and on by default: switch it under Kards → Settings, in the Notifications section (Kard settings).

The monthly letter

On the 1st of each month, one email covers last month for every Kard you hold or run: each one's views against the month before, its new contacts and, from 3 views up, where most of them came from ("14 of 23 views came from your QR code."), and, for a card Google showed in its search results, how many times and how many people opened it. Then, after "Next:", comes at most one thing to do on that Kard, with the button that does it, the first of these that applies:

• people due a follow-up: "Follow up with Ravi Mehta (due 3 days ago).";
• people who left their details last month, with a number or an email, who aren't reached yet, have no reminder and no note: "Ravi Mehta, whom you met on 12 September, isn't reached yet and has no reminder. Get back to them, or set one." Several open just them in Contacts' Not reached yet, "The 4 from your monthly letter", with "Show all" beside it. A booking is your calendar's to answer, so its client isn't counted here, nor anyone you or your team scanned, typed in or imported;
• for a Kard nobody opened, its next first step (Get your Kard seen), or sending its link to people you've met lately.

Its last line names what was new in eKard last month, when something was: "New in eKard in October:", two things by name and how many more, then "See what's new since you last looked". The two are what you use first: something for a calendar, a team, events or a Kard in two languages only when your account has one, never something for what it doesn't.

New contacts there are the people who left their details; the ones you, or your team, typed in, scanned or added are counted apart: "2 left their details, and 4 you added" ("4 you and your team added" once your team's Kards added some too).

A team you run gets one block for the Kards someone else holds, or nobody does, instead of one for each: "Lumen Studio: the team's 41 other Kards", their views and new contacts together, the three busiest by name, how many had no views ("31 Kards had no views in October"), "Open the team's page", and at most two things to do, after "Next:" and "Then:". Those are someone due a follow-up, people waiting on a Kard nobody holds, Kards waiting for someone invited who hasn't joined yet ("send their invitations again, or give it to someone on the team"), and Kards nobody holds; never sending a Kard someone else holds. Your own Kards keep a block each, and the first line counts them apart: "5 people looked you up, and Lumen Studio's other Kards had 32 views."

Milestones, reminders and recaps

When a card's total views reach 10, 25, 50, 100, 500 and then 1,000, a short note marks the moment. The first time someone finds a card on Google and opens it, one email says so, "Someone found your Kard on Google", and leads to what people searched on its Analytics: once for each card, ever. Once you ask for them, follow-up reminders list the people due that morning (Notes and follow-ups). While an event runs, event recaps stand in for the new-contact alerts: one each evening of an event of two days or more, listing the day's new people, and one the morning after its last day listing everyone your Kard collected there; an event on several of a team's Kards sends each admin one recap for all of them (Events).

Which switch stops what

Signed in, open the avatar menu and choose Email preferences. Each kind of email has its own switch, named as below; turn off the ones you don't want and press Save preferences.

Switch	What it stops
Contact Notifications	The email for each new contact, on every card at once.
Event Recaps	The recap each evening of a multi-day event, and the list the morning after.
Follow-up Reminders	The morning list of people due a follow-up.
Cards Sent to You	Someone's card, emailed to you when you leave your details on it or they send it to you.
Monthly Kard Digest	The letter on the 1st.
Milestone Achievements	The notes when a card's views reach a milestone.
Found on Google	The one email the first time Google sends someone to a card.
First Kard Reminder	One email the day after you sign up, "Your Kard is a minute away", if you haven't made a Kard yet.
Kard Updates	The welcome email (for an account made with Google or a link, the first "Your Kard is live" is the welcome), "Your Kard is live" when you make one, a team's Kard given to you, an event someone else put on your Kard (one email an hour at most: the hour's others come together), and news of your own domain.
Tips to Get Your Kard Seen	One email 3 days after your first Kard, if nobody has opened it yet (Get your Kard seen).
A New Team's First Days	For a new team you run: one email the day after it starts if nobody else is on it yet, and one on day 5 with how its first days went. For a team you've just joined: one email the first morning at least 12 hours after you join, "Your Lumen Studio Kard is waiting: add your number and photo", if your team Kard still has only your name and email.

You needn't sign in to stop one. Each of these emails ends with "Unsubscribe from" and its kind, "Unsubscribe from all" and "Email preferences". Opening one changes nothing: the page names what stops and what still comes, and one button stops it. Unsubscribe from All on Email preferences stops every email you can turn off; a switch turned back on starts that kind again.

Set your email preferences →