Emails from your card
New-contact alerts, the monthly letter and its next step for each Kard, milestones, follow-up reminders, event recaps and a new account's first emails — and the switch that stops each.
Your card writes home. Some emails arrive without any setup, some once you ask for them, and a new account gets two of its own in its first days. Each exists to save you a trip to the dashboard, and each kind has its own switch.
When someone shares their details
Each time a visitor completes the exchange on your card, an email brings you their details, with the contact attached as a vCard (.vcf), ready to save to your phone. Where they left an email address, replying reaches them directly. The alert is per card and on by default: switch it under Kards → Settings, in the Notifications section (Kard settings).
The monthly letter
On the 1st of each month, one email covers last month for every Kard you hold or run: each one's views against the month before, its new contacts and, from 3 views up, where most of them came from ("14 of 23 views came from your QR code."), and, for a card Google showed in its search results, how many times and how many people opened it. Then, after "Next:", comes at most one thing to do on that Kard, with the button that does it, the first of these that applies:
- people due a follow-up: "Follow up with Ravi Mehta (due 3 days ago).";
- people who sent you their details last month and are untouched since, with no reminder or note: "Ravi Mehta sent you their details on 12 September and has no reminder yet. Get back to them, or set one.";
- for a Kard nobody opened, its next first step (Get your Kard seen), or sending its link to people you've met lately.
Milestones, reminders and recaps
When a card's total views reach 10, 25, 50, 100, 500 and then 1,000, a short note marks the moment. The first time someone finds a card on Google and opens it, one email says so, "Someone found your Kard on Google", and leads to what people searched on its Analytics: once for each card, ever. Once you ask for them, follow-up reminders list the people due that morning (Notes and follow-ups). While an event runs, event recaps stand in for the new-contact alerts: one each evening of an event of two days or more, listing the day's new people, and one the morning after its last day listing everyone your Kard collected there (Events).
Which switch stops what
Signed in, open the avatar menu and choose Email preferences. Each kind of email has its own switch, named as below; turn off the ones you don't want and press Save preferences.
| Switch | What it stops |
|---|---|
| Contact Notifications | The email for each new contact, on every card at once. |
| Event Recaps | The recap each evening of a multi-day event, and the list the morning after. |
| Follow-up Reminders | The morning list of people due a follow-up. |
| Cards Sent to You | Someone's card, emailed to you when you leave your details on it or they send it to you. |
| Monthly Kard Digest | The letter on the 1st. |
| Milestone Achievements | The notes when a card's views reach a milestone. |
| Found on Google | The one email the first time Google sends someone to a card. |
| First Kard Reminder | One email the day after you sign up, "Your Kard is a minute away", if you haven't made a Kard yet. |
| Kard Updates | The welcome email, "Your Kard is live" when you make one, a team's Kard given to you, and news of your own domain. |
| Tips to Get Your Kard Seen | One email 3 days after your first Kard, if nobody has opened it yet (Get your Kard seen). |
| A New Team's First Days | For a new team you run: one email the day after it starts if nobody else is on it yet, and one on day 5 with how its first days went. For a team you've just joined: one email 2 days later if your team Kard still has only your name and email. |
You needn't sign in to stop one. Each of these emails ends with "Unsubscribe from" and its kind, "Unsubscribe from all" and "Email preferences". Opening one changes nothing: the page names what stops and what still comes, and one button stops it. Unsubscribe from All on Email preferences stops every email you can turn off; a switch turned back on starts that kind again.
Emails about your account, billing and bookings always arrive, whatever your switches say: password resets, team invitations, subscription confirmations, and a booking's confirmations, reminders and changes. Their footer says why you're getting them, in place of an unsubscribe link.